Help Center

Find answers, guides, and support resources.

Getting Started

Set up your account and start using ConstruxOS.

Quick Start Guide

Get up and running in under 15 minutes.

  • Create your account
  • Set up your team
  • Import your data
  • Send your first quote

Importing Data

Bring your existing data into ConstruxOS.

  • CSV import for leads and contacts
  • Data mapping and field matching
  • Deduplication options

Lead Management

Managing your sales pipeline.

Creating Leads

Add leads manually or via integrations.

  • Manual entry
  • Facebook Lead Ads webhook
  • Website form submissions
  • CSV import

Pipeline Stages

Understand and customize your pipeline.

  • Default 13 stages
  • Custom stage creation
  • Automated transitions
  • Status colors

Billing & Subscriptions

Plans, payments, and account management.

Plans & Pricing

Understand ConstruxOS pricing.

  • Usage-based pricing model
  • Free tier included
  • Annual discount (15%)

Managing Your Subscription

Upgrade, downgrade, or cancel.

  • Change plans anytime
  • Prorated billing
  • Cancel with no penalties

Frequently Asked Questions

Is it hard to set up?

Not at all. Most teams are up and running in under an hour. We support CSV imports for your existing data, and our onboarding flow guides you through setting up your team, products, and templates step by step.

Do I pay per user?

Yes — $19/seat/month, and only for users who are active that month. Your first seat is free. There are no tier upgrades or user caps.

Can I add or remove users anytime?

Yes. Add a team member and your bill adjusts automatically. Remove them and the cost drops at the start of the next billing cycle. No minimums, no contracts.

Does it work on mobile?

Yes. ConstruxOS is fully responsive and works on any device — phone, tablet, or desktop.

What integrations are included?

All integrations are included at no extra cost: Google Calendar, Gmail, Google Maps, Google Places, Google Business Profile, Google Ads, SendGrid, Twilio, Mailchimp, OpenAI, AWS S3, Facebook Lead Ads, Stripe, and Sunlight Financial.

Can I import my existing data?

Yes. We support CSV imports for leads, contacts, and deals. For more complex migrations from other CRMs, our data migration add-on handles the heavy lifting.

Is my data secure?

Absolutely. We use AES-256-GCM encryption for sensitive data, bcrypt password hashing, JWT session management, and rate limiting on all API endpoints.

Still Need Help?

Our support team typically responds within 24 hours.